Getting started
Do I need any technical knowledge to begin?
No. The AI Foundations course is designed for complete beginners — no coding, no maths, no prior experience required. You just need to be curious and willing to try things.
Which course should I start with?
If you have never used AI tools in a professional context, start with
AI Foundations (£49). If you already use tools like ChatGPT day-to-day and want to go deeper, the
AI in Practice (£99) course is the right jump-in point.
Can I buy more than one course?
Yes — each course is purchased separately and all appear in your account dashboard. A bundle deal covering all four courses at a saving is coming soon.
Is there a free trial or preview?
The homepage includes a short introduction video from Freja, one of our AI tutors. Each course page describes the full module list so you know exactly what you are getting before you buy. And our 30-day money-back guarantee means you can start risk-free.
Courses & content
How are the lessons delivered?
Every module is a video lesson presented by a dedicated AI tutor, paired with a written guide you can keep and reference. Lessons are pre-recorded so you can start any time and go at whatever pace works for you — there are no scheduled sessions.
How long does each course take?
It depends on your pace. As a guide: AI Foundations (4 modules) takes most people 2–3 hours. AI in Practice (6 modules) around 4–5 hours. The AI Engineering and AI Masterclass courses (8 modules each) typically take 6–8 hours to work through properly.
Will the content go out of date?
AI moves fast, and we update courses when significant changes make content outdated. Your lifetime access includes all updates — you will always have the current version at no extra charge.
Are the AI tutors real people?
Our tutors — Luca, Leszek, Judith, and Freja — are AI avatars created specifically for each course. Each has a distinct style suited to their course level. The scripts are written by humans and the delivery is via AI video. This lets us update content rapidly and keep it consistent.
Payments & refunds
What payment methods do you accept?
We accept all major debit and credit cards (Visa, Mastercard), Apple Pay, and Google Pay — processed securely via SumUp. PayPal is also accepted on some courses.
Is my payment secure?
Yes. Card payments are handled entirely by SumUp, a regulated payment provider. We never see or store your card details — they go directly to SumUp's encrypted system.
What is your refund policy?
We offer a
30-day money-back guarantee on all courses, no questions asked. If you are not satisfied within 30 days of purchase, email
enquiries@learnaiwithclive.com and we will refund you in full. Refunds are processed within 5–10 business days.
Access & account
How do I access my course after purchase?
Immediately after payment you will receive an email with your login details. Click the link, log in, and your course is there waiting. Access is instant — no waiting for enrolment approval.
Is access really lifetime?
Yes. Once you buy a course it is yours permanently for as long as the platform is in operation. You can come back and rewatch any module, any time. There are no subscription fees or renewal costs. In the unlikely event the platform ever closes, we would give at least 90 days' notice and provide full downloads of all course materials.
Can I watch on mobile or tablet?
Yes. The platform works on any device with a modern browser — desktop, laptop, tablet, or phone. Lessons stream directly in the browser; no app download is needed.
I did not receive my login email — what do I do?
Check your spam or junk folder first. If it is not there within 15 minutes of purchase, email
enquiries@learnaiwithclive.com with your name and the email address you used to pay, and we will sort it out straight away.
Certificates
Do I get a certificate when I finish?
Yes. On completing all modules in a course, a certificate of completion is generated in your name. You can download it as a PDF and share it. Certificates confirm course completion — they are not regulated qualifications but demonstrate your commitment to professional development.
Still have a question?
We read and reply to every message, usually within a few hours.
Get in touch